How can AI help me resolve thousands of customer inquiries everyday and increase their satisfaction?
Sellers receive too many online inquiries from various channels, such as social media, websites, marketplace, etc, well beyond the capacity of their customer service team
Customers expect sellers to answer online queries instantly including after office hours. Delays in responses will often lead to lower customer satisfaction.
Maintaining a consistent level of customer service quality is challenging due to human error and fatigue.
Customers prefer personalized responses based on their past interactions over generic, templated replies.
We develop a custom AI sales agent to handle thousands of customer's Q&A accurately in seconds, 24/7. The AI agent will be trained based on your product knowledge and best practices.
Beyond answering customers' inquiries, our AI chatbot also offers advisory services that connect customers' pain points to our product offerings, such as trip planners, fashion advisors, career coaches, etc. This increase the likelihood of customers to purchase your products.
Get your customer service team 2-3x more productive by focusing on system improvement and analysis. Let AI handle data collection and summarization so you can get real-time updates on customer trends and product feedback.
You will get your AI solutions done in 2-4 weeks versus months. This will help you get returns on investments sooner
You will work with experts who have built AI systems from front-end to back-end. We will develop high-performance but cost-efficient solutions for you.
We are customer-first. We ensure the AI solutions deliver value to you by adjusting its features to your needs and within your budgets.